0845 544 0681 enquiries@callteam.co.uk

telephone answering services & virtual receptionist

virtual receptionist

Virtual receptionist

Improve business credibility with a virtual receptionist and your business will appear bigger to your customers.A virtual office will allow you to compete with the bigger boys, the competition.

Call handling

Intelligent Call Handling, we use fully trained operators with initiative. We don’t work from scripts so we flex to the needs of your customers, every call is different.

Customer service

Your customer service department, we can take orders and deal with enquiries as the front end of your business. We can make outbound calls on your behalf, screen interview applicants or follow up warm leads.

Email management

Is your in-box bulging? We can help clearing your inbox, ongoing monitoring and actioning urgent emails. We can also book appointments on your behalf and manage your diary.

Welcome to……time to concentrate on business, whenever you need to.

Welcome to……no missed sales calls. 

Running your own business is time consuming and there are only so many hats a business owner put on at any one time. Its easy to consider phone calls as less important and leave the voicemail on when you’re busy. But if your competition answer their phone, you are losing business. Call team are a team of trained receptionists, not an anonymous call centre.  We don’t use scripts, we use initiative and answer your calls as if your customers were our own.Don’t leave your customers to voicemail because 69% will hang up, let them speak to a friendly human.

 

Virtual receptionist

Our service, using UK based, fully trained assistants will help to make your business run smoothly. We take messages whenever you need us to. It’s easy to set up, you can be up and running on our system within a couple of hours. We’ll give you a phone number to forward your phone to and we’ll send you a text or an email with the details of any messages received. If you would like to know more please give us a ring on 0845 544 0681 or email enquiries@callteam.co.uk

If you don’t answer your phone, your competitors will.

 

 

 

 

appointment booking service for therapists

“Call teams telephone manner is warm and courteous, due to the nature of my work I particularly wanted people who would answer my calls with sensitivity which they certainly do. Their rates are very reasonable and they save me a huge job by permanently looking after my phone calls which I am unable to do due to working all day in private practice.”

Helen Mia Harris: Specialist in Couples Counselling, Individual Therapy and Marriage Coaching

Call handling

“We switched our call handling from a competitor and we haven’t looked back. Our costs dropped and service improved, need I say more?”

Craig Walker marquees.com

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Answering service for insurance brokers

“Call team answer my calls and provide a virtual presence so my clients calls never go to voicemail”

Mark Hodges – Sage repair network

Thanks are due to Call Team who call people back and deal with queries like checking if customers have received confirmation emails and confirming it with them. It means that I can concentrate on what needs to be done, secure in the knowledge that customers queries are being followed up so well.

Julia K – Magical Maths